24/7 Support

All Rival casinos can be contacted by phone or e-mail - the details are shown on each one’s website.

However, the quickest & best way is usually via their 24/7 Live Chat. Links for the Live Chat can usually be found on each website and from within the “Cashier” screen in the downloaded casino itself.

Most Rival casinos all use just one big centralised Chat Support office, so be prepared to tell them which casino you are referring to, and have your User Name and registered e-mail handy as they will almost certainly ask for it.

Most day-to-day enquiries can be answered by the chat staff, but more serious problems may need to be referred back to the manager of the casino in question, so you may have to wait a short while for your answer.

New Rival casino - opened April 1st 2010:

$/€/£25 no deposit, risk free! WR Bx25*, Slots & Keno only. Max cash-out = $50.

* WR for € = x30, for £ = x40.

SUB: 200% to $/€/£200, then 100% to $/€/£100, then 50% to $/€/£200, then 50% to $/€/£500,

All bonuses; WR (D+B)x25 Slots (no progressives) & Keno only, Cashable.

Or take a 3-stage “All Games” bonus totaling $/€/£300with all games except Roulette allowed; WR (D+B)x50,